Hatfield works with clients and communities around the world to improve their knowledge management processes and systems. Knowledge management is more than simply technology; it is the process and framework that facilitates the flow of knowledge and information, and most importantly, it’s driven by people and behavioral culture. In Hatfield’s work, our knowledge management systems consider People, Process, and Technology – emphasized in that order, with technology taking last place.
Hatfield works with our clients to conduct knowledge management system audits, provide training on knowledge management processes, and set up communities of practice. Hatfield also supports our clients to develop a multitude of knowledge management tools, including web portals, a library of standard operating procedures, and workshop activities.
Hatfield’s core values include working collaboratively with our clients and project stakeholders to ensure that cost-effective solutions can be found and implemented. When conducting our knowledge management assessments, Hatfield applies people and process-based analyses first to ensure that our systems and solutions match the needs of all stakeholders. Taking a user-focused approach to problem solving ensures that a sustainable solution is found to environmental and community development challenges.